Terms and Conditions

Last Updated: [Insert Date]

1. Introduction and Acceptance of Terms

Welcome to LUMOOLA (“we,” “us,” “our,” or the “Website”). These Terms and Conditions (“Terms”) constitute a legally binding agreement between you, whether personally or on behalf of an entity (“User,” “you,” or “your”), and Xingrui Foreign Trade Center, Qingxiu District, Nanning City (doing business as LUMOOLA), concerning your access to and use of the website located at https://www.lumoola.com (Link) as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto.

We operate this Website from our headquarters in Guangxi, China, and we provide products and services to customers globally. By accessing or using the Website, registering an account, purchasing products, or subscribing to our paid content, you agree that you have read, understood, and agreed to be bound by all of these Terms.

IF YOU DO NOT AGREE WITH ALL OF THESE TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason.

2. Definitions

• “Service” refers to the Website, the sale of products, the paid subscription content, and any related services provided by LUMOOLA.
• “Content” refers to text, images, video, audio, and other data available on the Website.
• “User Content” refers to any text, images, messages, or other material that you submit, upload, or otherwise make available on the Website (including via chat forms or comments).
• “Products” refers to the physical goods (including but not limited to bracelets and jewelry) sold through the Website.
• “Subscription” refers to the paid access to exclusive posts, resources, or community features.

3. Eligibility and Account Registration

3.1 Eligibility

By using the Site, you represent and warrant that:

1. All registration information you submit will be true, accurate, current, and complete.
2. You will maintain the accuracy of such information and promptly update such registration information as necessary.
3. You have the legal capacity and you agree to comply with these Terms.
4. You are not under the age of majority in your jurisdiction of residence; or if you are a minor, you have received parental permission to use the Site.
5. You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise.
6. Your use of the Site will not violate any applicable law or regulation.

3.2 Account Registration

To access certain features of the Website, including purchasing products or accessing Subscription content, you may be required to register for an account. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

4. Products, Orders, and Payment

4.1 Product Availability and Pricing

We make every effort to display as accurately as possible the colors, features, specifications, and details of the products available on the Site. However, we do not guarantee that the colors, features, specifications, and details of the products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the products.

All products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any products at any time for any reason. Prices for all products are subject to change.

4.2 Order Acceptance and Cancellation

We reserve the right to refuse any order placed through the Site. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

4.3 International Shipping and Customs

As we are based in China and ship globally, your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. LUMOOLA is not responsible for these charges if they are applied and are your responsibility as the customer.

5. Paid Subscriptions and Digital Content

5.1 Subscription Services

The Website offers paid subscription plans that grant access to exclusive posts, resources, or other digital content (“Premium Content”). By selecting a subscription plan, you agree to pay the fees indicated for that plan.

5.2 Billing and Renewal

Subscription fees will be billed at the beginning of your subscription and on each subsequent renewal date thereafter unless and until you cancel your subscription. If you have elected for an automatic renewal plan, you authorize us to charge your payment method for the renewal term.

5.3 Cancellation

You may cancel your subscription at any time by logging into your account or contacting us at info@lumoola.com. Your cancellation will take effect at the end of the current paid term. Except as required by law, paid subscription fees are non-refundable.

6. Intellectual Property Rights

6.1 Our Intellectual Property

Unless otherwise indicated, the Site is our proprietary property. All source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”), including the LUMOOLA brand, are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of China, foreign jurisdictions, and international conventions.

The Content and the Marks are provided on the Site “AS IS” for your information and personal use only. Except as expressly provided in these Terms, no part of the Site and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

6.2 Copyright Infringement

We respect the intellectual property rights of others. If you believe that any material available on or through the Site infringes upon any copyright you own or control, please immediately notify us using the contact information provided below.

7. User-Generated Content

7.1 User Contributions

The Site may invite you to chat, contribute to, or participate in blogs, message boards, online forums, and other functionality, and may provide you with the opportunity to create, submit, post, display, transmit, perform, publish, distribute, or broadcast content and materials to us or on the Site, including but not limited to text, writings, video, audio, photographs, graphics, comments, suggestions, or personal information or other material (collectively, “User Content”).

7.2 License Grant

By posting User Content, you grant us an unrestricted, unlimited, irrevocable, perpetual, non-exclusive, transferable, royalty-free, fully-paid, worldwide right, and license to host, use, copy, reproduce, disclose, sell, resell, publish, broadcast, retitle, archive, store, cache, publicly perform, publicly display, reformat, translate, transmit, excerpt (in whole or in part), and distribute such User Content for any purpose, commercial, advertising, or otherwise, and to prepare derivative works of, or incorporate into other works, such User Content.

7.3 Guidelines for User Content

You represent and warrant that your User Content:

1. Does not infringe the proprietary rights, including but not limited to the copyright, patent, trademark, trade secret, or moral rights of any third party.
2. Is not false, inaccurate, or misleading.
3. Is not unsolicited or unauthorized advertising, promotional materials, pyramid schemes, or spam.
4. Is not obscene, lewd, lascivious, filthy, violent, harassing, libelous, slanderous, or otherwise objectionable (as determined by us).
5. Does not ridicule, mock, disparage, intimidate, or abuse anyone.
6. Does not violate any applicable law, regulation, or rule.

We have the right, in our sole and absolute discretion, (1) to edit, redact, or otherwise change any User Content; (2) to re-categorize any User Content to place it in more appropriate locations on the Site; and (3) to pre-screen or delete any User Content at any time and for any reason, without notice.

8. Promotions, Sweepstakes, and Contests

From time to time, we may offer sweepstakes, contests, raffles, surveys, games, or similar promotions (collectively, “Promotions”) through the Site. These Promotions may be governed by rules that are separate from these Terms. If you participate in any Promotions, please review the applicable rules as well as our Privacy Policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

9. Third-Party Websites and Content

The Site may contain (or you may be sent via the Site) links to other websites (“Third-Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software, and other content or items belonging to or originating from third parties (“Third-Party Content”).

Such Third-Party Websites and Third-Party Content are not investigated, monitored, or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Websites accessed through the Site or any Third-Party Content posted on, available through, or installed from the Site. Inclusion of, linking to, or permitting the use or installation of any Third-Party Websites or any Third-Party Content does not imply approval or endorsement thereof by us.

10. Site Management

We reserve the right, but not the obligation, to:

1. Monitor the Site for violations of these Terms.
2. Take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms, including without limitation, reporting such user to law enforcement authorities.
3. Refuse, restrict access to, limit the availability of, or disable (to the extent technologically feasible) any of your Contributions or any portion thereof.
4. Remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems.
5. Otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

11. Disclaimer

THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND OUR SERVICES WILL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT OR THE CONTENT OF ANY WEBSITES LINKED TO THIS SITE AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION AND/OR FINANCIAL INFORMATION STORED THEREIN.

12. Limitation of Liability

IN NO EVENT WILL WE OR OUR DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFIT, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO THE AMOUNT PAID, IF ANY, BY YOU TO US DURING THE SIX (6) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

CERTAIN JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU.

13. Indemnification

You agree to defend, indemnify, and hold us harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from and against any loss, damage, liability, claim, or demand, including reasonable attorneys’ fees and expenses, made by any third party due to or arising out of: (1) your User Content; (2) use of the Site; (3) breach of these Terms; (4) any breach of your representations and warranties set forth in these Terms; (5) your violation of the rights of a third party, including but not limited to intellectual property rights; or (6) any overt harmful act toward any other user of the Site with whom you connected via the Site.

14. Governing Law and Jurisdiction

These Terms shall be governed by and defined following the laws of The People’s Republic of China.

Xingrui Foreign Trade Center, Qingxiu District, Nanning City and you irrevocably consent that the courts of Nanning City, Guangxi Province, China shall have exclusive jurisdiction to resolve any dispute which may arise in connection with these terms. You hereby waive any defense of an inconvenient forum and agree to the personal jurisdiction of such courts.

15. Electronic Communications, Transactions, and Signatures

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing.

YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE.

16. Contact Us

In order to resolve a complaint regarding the Site or to receive further information regarding use of the Site, please contact us at:

Entity Name: Xingrui Foreign Trade Center, Qingxiu District, Nanning City Brand Name: LUMOOLA Address: Room 3103, Building A, Tianjian International Mansion, No. 9 Zhongtai Road, Qingxiu District, Nanning City, Guangxi Province, China.

Email: info@lumoola.com Contact Page: https://www.lumoola.com/contact (Link)